SKATE GURU INC Customer Service

Email

[email protected]
Facebook Messenger: m.me/skates.guru/

Our Location

5320 Derry Avenue, Suite I,
Agoura Hills, CA, 17639
United States

Free Shipping disclaimer

Use at your own risk

Please note that when you choose Free Shipping at the checkout, you are getting the cheapest available shipping option without signature confirmation, insurance or any benefits of paid delivery, etc.

We are not responsible for any 1) mistakes of shipping company, 2) wrong address deliveries, 3) any stolen packages at your neighborhood. To get more specific details, please refer to shipping companies websites like ups.com or usps.com.

Please be aware that by choosing the delivery services of the specific company, you are accepting the policy of the third party company. And by selecting the particular type and service of delivery, you are choosing the level of service you are planning to get.

Shipping Policy

  • We provide Free Ground US not insured shipping for orders over $100.
  • For insured shipping, you need to choose UPS shipping options at the checkout.
  • Insured shipping has coverage of product costs.
  • Restrictions or limited coverage may apply, please check the UPS website for the details.
  • We are not responsible for any loss or damage during the shipping process.
  • To solve any shipping related issues, you need to contact the shipping company directly and provide the tracking number along with your complaint.
  • For any return or/and exchange, we do not provide free shipping labels. However, you can obtain a reduced cost shipping label ($10).
  • There is no possibility for a refund of your order if your package delayed at the customs because of not paid by the receiver duties.
  • By placing the order you automatically accept our shipping, return and refund policy.
Returns and Refunds Policy