Returns and Refunds Policy
Thank you for shopping at SKATES.GURU.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in it's original not damaged packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
If you return damaged product, some fees may apply
Products that do not meet these criteria will not be considered for return.
If you received a damaged product, please notify us immediately for assistance.
To obtain a Return Merchandise Number (RMN) or if you have any questions, contact us:
We do not process returns over the phone; please follow the instructions to solve your issue as soon as possible.
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to: